Privacy Policy

  • Website
  • Terms of Service
  • Privacy Policy
  • GDPR Compliance

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand howwe collect, use, communicate and make use of personal information. The following outlines our privacy policy.

When accessing the http://nihaocloud.com website, will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanationbelow) and server logs to collect information about how our site is used. Information gathered through cookies andserver logs may include the date and time of visits, the pages viewed, time spent at our site, and the websitesvisited just before and just after our own, as well as your IP address.

Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit awebsite, that site”s computer asks your computer for permission to store this file in a part of your hard drivespecifically designated for cookies. Each website can send its own cookie to your browser if your browser”spreferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it hasalready sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number thatis used by computers on the network to identify your computer. IP addresses are automatically collected by our webserver as part of demographic and profile data known as “traffic data” so that data (such as the Web pages yourequest) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together withyour email address and our responses. We provide the same protections for these electronic communications that weemploy in the maintenance of information received online, mail and telephone. This also applies when you registerfor our website, sign up through any of our forms using your email address or make a purchase on this site. Forfurther information see the email policies below.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providingcustomer service and making available other items and services to our customers and prospective customers.

will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that thelaw requires it or for the protection of our legal rights.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription liststo third parties, and we will not provide your personal information to any third party individual, governmentagency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about .

We will maintain the information you send via e-mail in accordance with applicable federal law.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is fromand provide clear information on how to contact the sender. In addition, all e-mail messages will also containconcise information on how to remove yourself from our mailing list so that you receive no further e-mailcommunication from us.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by readingthe unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving thesecommunications by clicking on the unsubscribe link in the e-mail.

Use of External Links

https://www.nihaocloud.com/ may contain links to many other websites. cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by do not constitute an endorsement by or any of its employees of the sponsors of these sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, allapplicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materialscontained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from .

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict orinhibit anyone else”s use and enjoyment of the website. Prohibited behavior includes harassing or causing distressor inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow ofdialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on ourwebsite for any marketing related purpose without our express written consent.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If,at any point, we provide you with a username and password for you to access restricted areas of our website, youmust ensure that both your username and password are kept confidential.

Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, pleasebe aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individualexperiences, reflecting real life experiences of those who have used our products and/or services in some way. Theyare individual results and results do vary. We do not claim that they are typical results. The testimonials are notnecessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except forcorrection of grammatical or typing errors. Some may have been shortened. In other words, not the whole messagereceived by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevantfor the general public.

is not responsible for any of the opinions or comments posted on http://nihaocloud.com. is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of . doe not share the opinions, views or commentary of any testimonials on http://nihaocloud.com – the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat,cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not beenclinically tested or evaluated.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send privateinformation to us by email. However, doing so is allowed, but at your own risk. Some of the information you mayenter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. CreditCard information and other sensitive information is never transmitted via email.

may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to allusers, uses software programs to monitor network traffic to identify unauthorized attempts to upload or changeinformation, or otherwise cause damage.

Disclaimer and Limitation of Liability

makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured thatif the privacy policy changes in the future, we will not use the personal information you have submitted to us underthis privacy policy in a manner that is materially inconsistent with this privacy policy, without your priorconsent.

We are committed to conducting our business in accordance with these principles in order to ensure that theconfidentiality of personal information is protected and maintained.

Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here: support@nihaocloud.com

NiHao Cloud Terms of Service

Effective as of May 18, 2018

*Welcome to NiHao Cloud!

NiHao Cloud is a cloud-based content management and team collaboration platform, which can be accessed through the web with numberless devices of any type and systems (Notebooks, Desktops, Smartphones, Tablets and more).

This document, the NiHao Cloud Terms of Service (“*TOS*”), defines the terms regarding your use of our Platform.

These TOS are a legally binding contract between you and NiHao Cloud.

Please carefully read our TOS and if you do not agree with these TOS, do not register or use our Platform.

By using NiHao Cloud, accessing or browsing NiHao Cloud’s platform, using Services and products including applications, software, websites or other properties owned or operated by NiHao Cloud or his Partners, involved in providing the NiHao Cloud collaboration Platform and/or by registering for an NiHao Cloud account you are agreeing to be bound by these TOS for the Services provided by NiHao Cloud.

If you are using NiHao Cloud on behalf of an organization, you are agreeing to these TOS in behalf of that organization and promising to NiHao Cloud that you have the authority to bind that organization to our TOS, unless other agreements or contracts are existing between NiHao Cloud and your organization.

*1. **PRIVACY *

To operate our NiHao Cloud Platform and provide those collaboration and content management Services, we collect certain information about our Customer. We use and protect those information as described in our *Privacy Policy (https://www.nihaocloud.com/privacy-policy/*. You agree with your use of our Services that those Services are subject to our Privacy Policy and understand that it identifies how NiHao Cloud collects, stores, and uses certain information.

*2. CHANGES TO THESE T**OS*

We reserve the right to modify these TOS. We will always publish the most current version of our TOS on our Website Nihaocloud.com. If any changes are made to our TOS and related Documents you will be notified either in our NiHao Cloud Platform and/or by E-Mail linked to your account.

If you do not accept the changes, you have to stop using our Platform and Services and cancel your account. If you do continue using our Platform and/or Services, we understand that you acknowledge and agree with the changed TOS and/or related Documents and Materials.

*3. **YOUR ACCOUNT*

To use some of our Services, you may need to register on our Platform by completing and Registration Form. When registering with NiHao Cloud you agree to provide

(I) true Data and information as well as

(II) keeping this information updated, that the remain true at all time you are using NiHao Cloud’s Platform and Services.

You agree and acknowledge that you are entirely responsible for all content, Documents, materials and information that you upload, post or transmit in any way through and or to our Platform and Services The account you are maintaining on our Platform is for you or your organization only. If you become aware of any miss usage and/or unauthorized usage of your account, you should contact NiHao Cloud Support under:privacy@nihaocloud.com . (mailto:privacy@nihaocloud.com.4)

*4. **EMAIL SELECTED FOR YOUR ACCOUNT*

During your registration to certain Services on the NiHao Cloud Platform you will be providing and E-Mail Address to us to be associated with your account.

If the Domain of those E-Mail maybe owned or controlled by an organization, you acknowledge that those organization have the rights to your account and maybe

(I) manage your account, including canceling the account

(II) change the account and/or payment condition

(III) change or reset Passwords

(IV) view and manage the content in this account.

You must maintain a valid and used Email, which is frequently picked up and read. NiHao Cloud does not take any responsibility if any information send by Email, changes of the TOS, related Documents and/or Materials or updates of the System maybe effect your usage of your account, due to not reading and/or ignoring those Emails.

*5. **CONSENT TO ELECTRONIC COMMUNICATIONS AND SOLICITATION*

When registering on NiHao Cloud Platform you agree that the related Email provided by on this registration will be used to send information and material related to the usage of our System, but also introducing new features and/or Services of NiHao Cloud.

If you don’t want those Information, you always can unsubscribe our Email Service. You always can

Please acknowledge that “notice” Emails send to you are considered as received and read when the Email is send out.

If you don’t agree to receive those “Notice” Emails, you are obliged to stop using our Platform and/or Services.

*6. **CONTENT*

All Documents in electronic Form uploaded and stored on our Platform are considered and called Content.

All Content uploaded to NiHao Cloud by you into your NiHao Cloud account is yours! We do not control, verify, or endorse the Content that you or other users upload to our Platform.

You are responsible for:

(I) all Content you upload and store your NiHao Cloud account(s) and maybe share through the System and /orServices and

(II) making sure that your rights to the Content, you need are proper.

(II) ensuring that, by storing, using or transmitting any Content you cannot and will not violate any law or these TOS.

You agree to give NiHao Cloud the right to transmit, process, use and/or disclose Content and other information which we may obtain as part of your use of the Services but only:

(I) if necessary for providing the our Services,

(II) as otherwise permitted by these TOS,

(III) as otherwise required by law, regulation or order, or

(IV) to respond to an emergency.

*7. **COPYRIGHT COMPLAINTS AND REMOVAL POLICY*

NiHao Cloud does respects intellectual property and intellectual property right and will respond to proven violation for this rights.

NiHao Cloud reserves the right to disable and/or delete those content of prove property right violations and/or disable and/or delete the account of the violators.

NiHao Cloud respects the intellectual property of others and will respond to notices of alleged copyright infringement that comply with the law. We reserve the right to delete or disable Content alleged to violate copyright laws or these Terms and reserve the right to terminate the account(s) of violators.

For further help on intellectual property violation, please contact privacy@nihaocloud.com

*8. CONFIDENTIAL INFORMATION*

During your use of the Services, NiHao Cloud may share with you information that is confidential, sensitive or should be kept secret. For example, if we tell you about our product roadmaps, product designs and architecture, technology and technical information, provide you with security audit reviews, business and marketing plans, or share with you our business processes, these should always be considered confidential to NiHao Cloud.

Similarly, we agree that your Content, credit card/banking information and information contained in your account is confidential to you.

Also, if either of us provide any documents to the other that are labeled “confidential” (or something similar), or provide information (either in writing or verbal) that is of a type that a reasonable person should understand to be confidential such information is to be treated as confidential information.

However, if you tell us information that: (a) we already know at the time you tell us; (b) was told to us by a third party who had the right to tell us; (c) is generally available to the public; or (d) was independently developed by us without using any of your confidential information, then that information will not be considered confidential. The same goes for information that we tell you that falls into any of these categories.

Lastly, we both agree that:

(i) we will treat each other’s information with the same degree of care that we treat our own confidential information;

(ii) will use each other’s confidential information only in connection with these Terms and the Services;

(iii) only share the information with others who have a need to know and who have agreed in writing to treat it as confidential (as we’ve outlined in this section); and

(iv) not share the information with any third party except as allowed in these Terms or through the Services. Of course, confidential information will always remain the property of its owner.

*9. CONTENT STORAGE *

The Services are provided from the Asia Pacific (Seoul) . By using and accessing the Services, you understand and agree to the storage of Content and any other personal information in the Asia Pacific (Seoul) . However, you understand that you (or other people that you collaborate with) can access the Services (including Content) from outside of the Asia Pacific (Seoul)  (subject to applicable law) and that nothing prohibits the processing of other information outside of the Asia Pacific (Seoul) . NiHao Cloud does offer products that enable storage and/or processing of Content outside of the Asia Pacific (Seoul) and those products are subject to the NiHao Cloud Zones specific terms in Section 25.

*10. ACCEPTABLE USE POLICY*

You agree you will not, nor will you encourage others or assists others, harm the Services or use the Services to harm others. For example, you must not use the Services to harm, threaten, or harass another person, organization or NiHao Cloud and/or to build a similar service or website. YOU MUST NOT: (a) damage, disable, overburden, or impair the Service (or any network connected to the Services); (b) resell or redistribute the Services or any part of it; (c) use any unauthorized means to modify, reroute, or gain access to the Services or attempt to carry out these activities; (d) use any automated process or services such as a bots, 3rd party downloading websites such as app stores, video streaming sites, spiders, or periodically caching of information stored by NiHao Cloud) to access or use the Services; (e) use the Services beyond the features allocation and amounts provided in that Service or in violation of our fair use policy; (f) use the Services to violate any law of distribute malware or malicious Content; or (g) distribute, post, share information or Content you don’t have the right to or is illegal.

As part of our efforts to protect the Service, protect our customers, or to stop you from breaching these Terms we retain the right to block or otherwise prevent delivery of any type of file, email or other communication to or from the Services.

We also reserve the right to deactivate, change and/or require you to change your NiHao Cloud user ID and any custom or vanity URLs, custom links, or vanity domains you may obtain through the Services.

*11. SUSPENSION AND TERMINATION OF THE SERVICE*

We reserve the right to suspend or terminate your access to the Service at any time in our sole discretion. You understand that if your account is suspended or terminated, you may no longer have access to the Content that is stored with the Services.

Upon termination you may request access to your Content, which we will make available, except in cases where we have terminated your account due to your violation of these Terms or the Acceptable Use Policy terms in Section 10. You must make such request within 14 days following termination otherwise, any Content you have stored with the Services may not be retrievable and we will have no obligation to maintain Content stored in your account after this 14-day period.

*12. UPDATES TO THE SERVICE*

We can make necessary deployments of changes, updates or enhancements to the Services at any time. We may also add or remove functionalities or features, or we may suspend or stop the Services altogether.

*13. THIRD PARTY SERVICES*

NiHao Cloud may make available to you optional third-party applications, services or products, for use in connection with the Services (“*Third-Party Products*”). These Third-Party Products are not necessary for the use of the Services and your use (and any exchange of any information, license, payments etc., are between you and the third party provider) is solely between you and the applicable third party provider. NiHao Cloud makes no warranties of any kind and assumes no liability of any kind for your use of such Third-Party Products.

If you have any questions or concerns regarding the Third-Party Products, then please contact the applicable third party provider.

*14. NiHao Cloud PROPRIETARY RIGHTS *

All contents of the Site and Services including but not limited to logo, design, text, software, technical drawings, configurations, graphics, other files, and their selection and arrangement and NiHao Cloud Confidential Information belong to NiHao Cloud, and/or its suppliers, affiliates, or licensors.

NiHao Cloud or its licensors own and reserve all right, title and interest in and to the Services and all hardware, software and other items used to provide the Services, other than the rights we expressly grant to you to use the Services and NiHao Cloud Confidential Information. No title to or ownership of any proprietary rights related to the Services or NiHao Cloud Confidential Information is transferred to you pursuant to these Terms.

If you provide comments, suggestions and recommendations to NiHao Cloud about a Service (e.g., modifications, enhancements, improvements) (collectively, “*Feedback*”), you are automatically assigning this Feedback to NiHao Cloud.

*15. NO WARRANTY OR CONDITIONS *

TO THE EXTENT NOT PROHIBITED BY LAW, NiHao Cloud AND ITS AFFILIATES (AND ASSOCIATED SERVICE PROVIDERS) (A) PROVIDE THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE”, (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS WHETHER EXPRESS OR IMPLIED (E.G. WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT), AND (C) DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, THAT THE CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.

*16. INDEMNIFICATION*

To the extent not prohibited by law, you will defend NiHao Cloud against any cost, loss, damage, or other liability arising from any third party demand or claim that any Content or information provided by you, or your use of the Services: (a) infringes a registered patent, trademark, or copyright of a third party, or misappropriates a trade secret (to the extent that such misappropriation is not the result of NiHao Cloud’s actions); or (b) violates applicable law or these Terms. NiHao Cloud will reasonably notify you of any such claim or demand that is subject to your indemnification obligation.

*17. LIMITATION OF LIABILITY*

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL NiHao Cloud, ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, REVENUE, GOODWILL, USE OR CONTENT) HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, CONTRACT, TORT, WARRANTY, NEGLIGENCE OR OTHERWISE, EVEN IF NiHao Cloud HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF NiHao Cloud AND ITS AFFILIATES, OFFICERS, RESELLERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS, RELATING TO THE SERVICES WILL BE LIMITED TO THE GREATER OF: (A) ONE AND A HALF (1.5) TIMES THE MOST RECENT MONTHLY OR YEARLY FEE THAT YOU PAID FOR THAT SERVICE; OR (B) ONE HUNDRED DOLLARS ($100 U.S.D.). THE LIMITATIONS AND EXCLUSIONS ALSO APPLY IF THIS REMEDY DOES NOT FULLY COMPENSATE YOU FOR ANY LOSSES OR FAILS OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. IN SUCH AN EVENT, THIS LIMITATION WILL NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

*18. DISPUTE RESOLUTION AND GOVERNING LAW*

The Terms, the use of the Service and all claims arising out of or relating to them will be governed by German law except for its Conflicts of Laws principles and under exclusion of the United Nations Convention on Contracts for the International Sale of Goods. All claims arising out of or relating to the Terms or the use of the Service are subject to the exclusive Venue of the courts of Berlin/Brandenburg (Germany).

*19. FREE VERSION*

You can sign-up for a free version and services of NiHao Cloud. If you are on a free version, you may cancel or delete your account at any time. NiHao Cloud keeps the right to freeze or cancel accounts that haven’t been used/opened for more than 365 days. 30 days after cancellation of an account, all Data will be deleted from the System.

*20. FEES*

NiHao Cloud offers both free and paid Services. If you choose to subscribe to a paid Service, you agree to pay the fees (“*Fees*”) as quoted to you when you purchase that Service. We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase. You are responsible for all charges related to using the purchased Service (for example, data charges and currency exchange settlements). You will pay the Fees in the currency NiHao Cloud quoted at the time of purchase. NiHao Cloud reserves the right to change the eligible currencies at any time.

NiHao Cloud reserves the right to change its prices at any time, however, if we have offered a specific duration and Fee for your use of the Service, we agree that the Fee will remain in force for that duration. After the offer period ends, your use of the Service will be charged at the then-current Fee(s). If you don’t agree to these changes, you must stop using the Service and cancel via your Paypal Account, cancel subscription to IBB INTERNATIONAL CORP. If you cancel, your Service ends at the end of your current Service period or payment period, and no refunds for previously paid services will be issued.

If you do not cancel in accordance with these Terms, the subscription for the Service will automatically renew at the then-current price and for the same subscription period. We will charge your credit card on file with us on the first day of the renewal of the subscription period.

*21. BILLING/PAYMENT *

If you select a paid Service, you must provide us with current, complete, accurate and authorized payment method information (e.g. credit card information). You authorize us to charge your provided payment method for the Services you have selected and for any paid feature(s) that you choose. We may bill: (a) in advance; (b) at the time of purchase; (c) shortly after purchase; or (d) if you have elected a subscription service, on a recurring basis. To the extent NiHao Cloud has not received your payment, in order to bring your account up to date, we may bill you simultaneously for both past due and current amounts. If you do not cancel your account, we may automatically renew your Service(s) and charge you for any renewal term. You understand that failure to pay any charges or fees may result in the suspension or cancellation of your Services.

*22. SUBSCRIPTION PERIOD*

You may select one of the following subscription plans and billing options (please note that there might be only one of these options available depending on the Service purchased):

A monthly subscription plan (“*Monthly Subscription Plan*”). The subscription period for the Monthly Subscription Plan will be for one month and will automatically renew unless you cancel your Monthly Subscription Plan at least three business days prior to the renewal date.You will be billed on or about the same day each month until such time that you cancel.

An annual subscription plan (“*Annual Subscription Plan*”). The subscription period for the Annual Subscription Plan will be for one year and will automatically renew each year on the anniversary unless you cancel at least three business days prior to your renewal date. You will be billed annually on or about the same day each year until such time that you cancel. Note that under the Annual Subscription Plan you will not be permitted to cancel, reduce the number of seats, or downgrade the NiHao Cloud Service you have selected until the anniversary date. *Be aware that you are committing to a one-year plan; if you are not certain, we recommend choosing the Monthly Subscription Plan. *

If you select the Monthly Subscription Plan, you can switch to the Annual Subscription Plan at any time. If you select the Annual Subscription Plan, you may not change to the Monthly Subscription Plan until the end of the one-year term of your Annual Subscription Plan.

*23. NiHao Cloud SUBSCRIPTION SPECIFIC TERMS *

If you are purchasing a NiHao Cloud subscription plan, the following additional terms apply to you:

You: (a) are required to have a NiHao Cloud account for each user, (b) will only receive the features and functionality that are included in the specific subscription plan that you have purchased, (c) are responsible for setting your configurations of the NiHao Cloud Service, and (d) are responsible for managing any of your devices and/or any systems that you use to access the NiHao Cloud Service.

*24. NiHao Cloud PLATFORM PRODUCTS SPECIFIC TERMS *

If you are purchasing any of the Platform products, the following additional terms apply to you:

*PLATFORM PRODUCT SPECIFIC DEFINITIONS:*

*“Content”* means the same specified in Section 6, but includes Content uploaded by Platform Application Users and Platform Service Accounts.

*“Monthly Active User”* or *“MAU”* is a Platform Application User that uses the Service via an API call (made by or on the behalf of the Platform Application User account) at least once in a monthly calendar period.

*“Monthly* *Platform* *API Calls”* is any API call made by a Platform Application to the Service within a monthly calendar period on behalf of: (a) a Platform Application User; (b) a User; or (c) a Platform Service Account, not to exceed your allotted amount. Except as otherwise set forth in an order, excluded from Monthly Platform API Calls are API calls made on behalf of: (i) third party software application integrations that are permitted with your use of the Service; (ii) NiHao Cloud provided applications (e.g., the NiHao Cloud Web App, Seafile Desktop and Mobile syncing apps);

*“Monthly Platform Bandwidth”* is the Platform Bandwidth consumed on a monthly calendar basis by or on behalf of: (a) a Platform Application User; (b) a User; or (c) a Platform Service Account, not to exceed your allotted amount. Unless specified in an order, excluded from Monthly Platform Bandwidth is Platform Bandwidth consumed by: (i) third party software application integrations that are permitted with your use of the Service; (ii) NiHao Cloud provided applications (e.g., the NiHao Cloud Web App, Seafile Desktop Client, Seafile Mobile Apps, etc);

*“Platform Application*” is an application used by or on behalf of you that uses the API for the purposes of access to the Service.

*“Platform Application User”* is a user with a unique identifier that is created and provisioned by you and such user’s access to Content in the Service is governed through the Platform Application.

*“Platform Bandwidth” *is the flow of data to or from the Service as a result of the Platform Application, measured in gigabytes (GB), not to exceed your allotted amount.

*“Platform Product(s)”* is the NiHao Cloud API(s) that provide programmatic access to the Service from a Platform Application, and any additional Platform Product features and functionalities. The Platform Products include certain features that permit a Service Account/User/Platform Application User to view, annotate and comment on Content (“*View*”) if set forth in your order. NiHao Cloud’s APIs, tools and services made available for development of a Platform Application with respect to the APIs are also Platform Product(s).

*”Platform Service Account”* is a non-NiHao Cloud software application with a unique identifier that is created and provisioned by you and your access to Content in the Service is governed through the Platform Application.

“*Platform* *Storage”* is the total amount of Content, measured in gigabytes (unless otherwise specified), stored by or on behalf of all Platform Application Users, Platform Service Accounts and any other users of Platform Products, not to exceed your allotted amount.

*“Platform UseLimit(s)*” is the amount as specified and allocated to you for: (i) Monthly Platform Bandwidth, Monthly Platform API Calls, Platform Storage and number of Monthly Active Users; and (ii) any other applicable usage limits or restrictions.

*“User(s)”* is any person who is permitted by you to access, store, retrieve or manage Content in any account.

If you exceed the Platform Use Limits, additional fees will be due and/or reasonable restrictions may be placed on your account until any such excess usage is adequately eliminated by you.

You may not co-brand any Platform Products or use any NiHao Cloud trademarks, logos, or other NiHao Cloud marks to promote and market the Platform Products without NiHao Cloud’s prior written consent.

You will not, and will make sure that the Platform Application does not and you will not permit use of the Platform Application: (a) to violate these Terms; (b) to perform hidden activities without Platform Application User consent (such as downloading components or other software); (c) that may alter a Platform Application User’s system without permission from the Platform Application User; (d) impersonate, or misrepresent an affiliation with, any person or entity; (e) use in any manner not authorized by a Platform Application User; except as otherwise authorized by a Platform Application User with respect to such Platform Application User’s Content; (f) mine or analyze any Content transmitted to, retrieved from or stored in the Platform Products/the Service (including, but not limited to, through spiders, robots, crawlers, data mining tools, scrapers, or other automated means, or services employing any such means); (g) circumvent any security measures or content filtering devices; (h) use or affect the Platform Products in any manner that could damage, disable, overburden or impair the Platform Products (including, but not limited to, flooding the Platform Products with an excessive amount of data or content); or (i) permit use in connection with any purposes or intended application which involves risks or dangers that could lead to death, serious bodily injury, severe physical or property damage, or use for purposes that otherwise require significant safety precautions (e.g. uses of the Platform Products in connection with operation of emergency services, air traffic control, mass transport systems, or nuclear facilities).

*25. NiHao Cloud ZONES SPECIFIC TERMS *

If you are purchasing the NiHao Cloud infrastructure product that enables the storing of Content in specific Location(s) and by specific Service Provider(s) (“*NiHao Cloud Zones*”), the following additional terms in this Section apply to you.

Subject to the terms in this Section and a purchase of a NiHao Cloud Zones account for each user, NiHao Cloud agrees to store your Content in the specific geographic location(s) named at the time of purchase (“*Location(s)”)* and with the entities providing the geographic storage of Content as named at the time of purchase (“*Service Provider(s)*”).

You understand and agree that: (a) by utilizing NiHao Cloud Zones, the terms of this Section 25 supersede and replace any and all provisions in these Terms regarding the location of Content storage and related controls (but only those terms); (b) the applicable Service is provided from the Asia Pacific (Seoul)  and that for NiHao Cloud Zones, while the Content will be stored and may be partially processed in the Location(s), some processing and metadata storage and processing may continue to be provided from the Asia Pacific (Seoul) ; (c) it is only the Content generated after your purchase and provisioning of NiHao Cloud Zones that will be stored in the Location(s) selected at the time of purchase; (d) certifications of Service Provider(s) may vary based on selected Service Provider(s) and Location(s); and (e) it is your responsibility to configure and properly utilize the applicable Service and NiHao Cloud Zones to address your obligations related to data types and data residency obligations.

In order to maintain NiHao Cloud’s obligations to you for the provision of NiHao Cloud Zones, you acknowledge and agree that NiHao Cloud may change the Service Provider(s) at any time during your Subscription Plan. NiHao Cloud agrees to provide you with at least thirty (30) days prior written notice of such change in Service Provider prior to implementation unless such change is necessary to prevent imminent harm to you, NiHao Cloud, or the Services, in which case NiHao Cloud will notify you as soon as reasonably practicable thereafter.

*26. TRAINING OR CONSULTING SERVICES*

*26. 1 Consulting Services.* In the event you order any professional, educational, operational or technical services (collectively, “*Consulting Services*), the nature, details and duration of the Consulting Services will further described in the data-sheet or statement of work which is referenced.

*26. 2 Deliverables and NiHao Cloud Tools. *NiHao Cloud will own and retains all rights, title and interest in and to the any training materials or other tangible materials provided to you as part of the Consulting Services (each, a “*Deliverable*”) (excluding any of your Confidential Information), and related intellectual property rights. Subject to these Terms, NiHao Cloud grants you a royalty free, limited, non-exclusive, non-transferable and terminable license to use the Deliverables solely for your authorized use of the NiHao Cloud Service during your subscription term. Nothing herein shall be construed to assign or transfer any intellectual property rights in the proprietary tools, libraries, know-how, techniques and expertise (“*NiHao Cloud Tools*”) used by NiHao Cloud to develop the Deliverables and to the extent such NiHao Cloud Tools are delivered with or as part of the Deliverables, they are licensed, not assigned, to you on the same terms as the Deliverables.

*26.3 Consulting Services Warranty. *In regard to Consulting Services only, NiHao Cloud warrants that: (a) it and each of its employees, consultants and subcontractors, if any, have the necessary knowledge, skills, experience, qualifications, and resources to provide and perform the Consulting Services in accordance with the applicable data-sheet or statement of work; and (b) the Consulting Services will be performed in a professional and workmanlike manner in accordance with industry standards and in accordance with the scope of services outlined in the applicable data-sheet or statement of work. You acknowledge that NiHao Cloud’s ability to successfully perform the Consulting Services is dependent upon your provision of timely information, access to resources, and participation as outlined in the applicable Consulting Services. If through no fault or delay of you the Consulting Services do not conform to the foregoing warranty, and you notify NiHao Cloud within seven (7) calendar days of NiHao Cloud’s delivery of the Consulting Services, NiHao Cloud will re-perform the non-conforming portion(s) of the Consulting Services at no additional cost to you.

*27. GENERAL TERMS*

*27.1 Sever-ability; Entire Agreement. *These Terms apply to the maximum extent permitted by relevant law. If a court holds that we cannot enforce a part of these Terms as written, you and we will replace those terms with similar terms to the extent enforceable under the relevant law, but the rest of these Terms will remain in effect. This is the entire contract between you and us regarding the Service. It supersedes any prior contract or oral or written statements regarding your use of the Services.

*27.2 Assignment and transfer. *We may assign, transfer, or otherwise dispose our rights and obligations under this contract, in whole or in part, at any time without notice. You may not assign this contract or transfer any rights to use the Service, unless we allow you to do so in writing.

*27.3 Independent Contractors; No third-party beneficiaries. *NiHao Cloud and you are not legal partners or agents; instead, our relationship is that of independent contractors. This contract is solely for your and our benefit. It is not for the benefit of any other person, except for permitted successors.

*27.4 Waiver. *The failure of either of us to insist upon or enforce strict performance of any of the provisions of these Terms or to exercise any rights or remedies under these Terms will not be construed as a waiver or relinquishment to any extent of such right to assert or rely upon any such provision, right or remedy in that or any other instance; rather, the same will remain in full force and effect.

*27.5 Government Terms. *If Customer is a U.S. government entity or if this Agreement otherwise becomes subject to the Federal Acquisition Regulations (FAR), Customer acknowledges that elements of the NiHao Cloud Service constitute software and documentation and are provided as “Commercial Items” as defined at 48 C.F.R. 2.101, and are being licensed to U.S. government User as commercial computer software subject to the restricted rights described in 48 C.F.R. 2.101 and 12.212.

  • Are our Security team informed to ensure they’re aware of their obligations under the GDPR and do they have sufficient resources to implement any required changes or new processes? – Yes.
  • Do we have procedures in place to handle requests from data subjects to modify, delete or access their personal data? Do these procedures comply the new rules under the GDPR? – Yes.  
  • Do we have security notification procedures in place to ensure we meet our enhanced reporting obligations under the GDPR in case of a data breach in a timely manner? – NiHao Cloud Infrastructure is using Amazon GuardDuty – a security service from Amazon AWS featuring intelligent threat detection and continuous monitoring.

The Documentation

  • Do we have a Privacy Policy in place and if so, do we need to update it to comply with the GDPR? – yes we do have a Privacy Policy in Place and have updated it to comply with the GDPR.

  • Do we have a defined policy on retention periods for all items of personal data, from customer, prospect and vendor data to employee data? Is it compliant with the GDPR?- When users delete their accounts from NiHao Cloud and unsubscribe from our marketing mailing lists, NiHao does not keep any email addresses for any further use.
  • In cases where our third party vendors are processing personal data on our behalf, have we ensured our contracts with them have been updated to include those same processor requirements under the GDPR?- Yes, NiHao Cloud ensures that all third parties also complies with GDPR.

Contacting Us

Any questions about this Privacy Notice should be addressed to privacy@NiHaoCloud.com

NiHao Cloud Privacy Notice

Last Updated: May 25, 2018

Data privacy is important to the NiHao Cloud group of companies which includes NiHao Cloud GmbH, NiHao Cloud.com and their affiliates (“NiHao Cloud”). This Privacy Notice (“Privacy Notice”) explains how information is collected, used and disclosed by NiHao Cloud and applies to information collected when you use or access our online or mobile websites (such as https://www.nihaocloud.com/), products, services or applications (collectively, the “NiHao Cloud Services”), or when you attend a NiHao Cloud event or otherwise interact with us. We respect the privacy rights of users and recognize the importance of protecting information collected about you. If you use the NiHao Cloud Services as part of an entity or organization that has an agreement with NiHao Cloud (like your employer or a university), the terms of that organization’s contract for the NiHao Cloud Services may restrict our collection or use of your information more than what is described in this Privacy Notice.

Please read the following carefully to understand how we will collect, use and maintain your personal information. It also describes your choices regarding use, access and correction of your personal information.

Changes to This Notice

We may change this Privacy Notice from time to time. If we make any changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Notice and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Privacy Notice, we will notify you more directly by email or means of a notice on the home page prior to the change becoming effective. We encourage you to review our Privacy Notice whenever you access the NiHao Cloud Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this Privacy Notice and do not wish your information to be subject to the revised Privacy Notice, you will need to deactivate with us and stop using the NiHao Cloud Services. Your use of any of the NiHao Cloud Services after the posting of such changes shall constitute your consent to such changes.

Information Collected

We may collect certain user information (including personal information and/or sensitive personal information) in the following ways:

Information You Provide To Us. We collect information you provide directly to us including when you visit one of our websites, register for and/or use one of the NiHao Cloud Services.

  • For example, we collect information when you register with NiHao Cloud for an account, create or modify your profile and online account, access and use the NiHao Cloud Services (including but not limited to when you upload, download, collaborate on or share files or other information), participate in any interactive features of the NiHao Cloud Services, participate in a survey, contest, promotion, sweepstakes, activity or event, make a purchase, apply for a job, request customer support, or communicate with us via third-party social media sites
  • The types of information we may collect directly from you include your name, username, email address, your picture, postal address, phone number, information about your data storage preferences, employer’s name, job title, transactional information (including services purchased or subscribed to and billing address) as well as any contact or other information you choose to provide. Please be aware that the information you choose to provide in your NiHao Cloud profile may reveal or identify information that is not expressly stated (for example, if you choose to provide your picture, your picture may reveal your gender. We also store the files or other information that you upload or provide to the NiHao Cloud Services (“Content”) in order to be able to provide you with the features and functionality of the NiHao Cloud Service.
  • The information of third parties such as name, email address, etc. as may be provided in order to enable the functionality and features of the NiHao Cloud Service. For example, if you invite a user to NiHao Cloud, we will collect their email address in order to provide them with an invite to the NiHao Cloud Service in order to collaborate on the Content you designated.

Information We Collect Automatically When You Use the NiHao Cloud Services. When you access or use the NiHao Cloud Services, we may automatically collect information about you, including:

  • Usage Information: We monitor user activity in connection with the NiHao Cloud Services and may collect information about the applications and features you use, the websites you visit, the sizes and names of the files or folders you upload, download, share or access while using the NiHao Cloud Services, the Content you access and any actions taken in connection with the access and use of your Content in the NiHao Cloud Services.
  • Log Information: We log information about you when you access and use the NiHao Cloud Services including your Internet Protocol (“IP”) address, access times, browser type and language, Internet Service Provider (“ISP”), the Web pages that you visit, the Content you use and the URL of the Web page you visited before navigating to the NiHao Cloud Services.
  • Device Information: If you access the NiHao Cloud Services from a mobile device, we collect information about the device, including the hardware model, operating system and version, unique device identifiers, mobile network information (as allowed by the mobile network) or platform information (as allowed by the specific platform type). We may ask for or access your location based information from your mobile device with your consent through our mobile apps. .You can enable or disable this functionality in the NiHao Cloud mobile application settings.
  • Information Collected by Cookies and Other Tracking Technologies: We (including service providers who are working on our behalf) use various technologies to collect information, which may include saving cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve the NiHao Cloud Services and your experience, customize your experience and preferences, allow you to access and use the NiHao Cloud Services without re-entering your member ID and/or password, understand which areas and features of the NiHao Cloud Services are most popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images (also called “gifs”) that may be used in the NiHao Cloud Services or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies and how to disable them, please see “Your Choices” below.
  • Third party cookies: the use of cookies by third parties you may sign-in from into the NiHao Cloud Services and/or third party applications, is not covered by our Privacy Notice. We do not have access or control over such cookies.
  • Third Party clear gifs: Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our website. We do not tie the information gathered to our Customers’ or Users’ personal information.
  • Advertising Cookies: We partner with third parties to manage our advertising on other websites. Our third parties may use tracking technologies such as cookies to gather information about your activities on this website and other websites you visit in order to provide you advertising based upon your browsing activities and interests.

You may opt out of behaviorally targeted ads anytime by deleting your browser’s cookies. In addition, you may opt-out of interest-based advertising from some third-party partners by visiting  http://preferences-mgr.truste.com/,http://www.youronlinechoices.eu, or the third-party provider’s websites.

Please note that opting-out will only prevent targeted ads so you may continue to see generic (non-targeted ads) after you opt-out.

Do Not Track. Some browsers offer a “do not track” (“DNT”) option. Because no common industry or legal standard for DNT has been adopted by industry groups, technology companies or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Information We Collect From Other Sources. We may also obtain information from third parties and combine that with information we collect through the NiHao Cloud Services. For example, we may have access to certain information from a third-party social media service if you create or log into your online account through the service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media service is in accordance with the privacy notice and authorization procedures determined by the social media service.

Use of Information

We may use the information collected through the NiHao Cloud Service for the limited purpose of providing the NiHao Cloud Service and related functionality and services for which NiHao Cloud has been engaged. The information may be used to perform a variety of purposes, including to:

  • Provide, operate, maintain and improve the NiHao Cloud Services;
  • Enable you to access and use the NiHao Cloud Services, including uploading, downloading, collaborating on and sharing Content and sending emails on your behalf;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Respond to your comments, questions, and requests and provide customer service and support;
  • Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about NiHao Cloud and our select partners;
  • Process and deliver contest or sweepstakes entries and rewards;
  • Monitor and analyze trends, usage, and activities in connection with the NiHao Cloud Services and for marketing or advertising purposes;
  • Investigate and prevent fraudulent transactions, unauthorized access to the NiHao Cloud Services, and other illegal activities;
  • Personalize and improve the NiHao Cloud Services, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customize your experience on the NiHao Cloud Services;
  • We send you push notifications from time-to-time in order to update you about events or activities related to the NiHao Cloud Services. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we collect certain information about your device such as operating system and user identification information;
  • Link or combine with other information we receive from third parties to help understand your needs and provide you with better service;
  • Enable you to communicate, collaborate, and share files with users you designate; and
  • For other purposes about which we notify you.

Processing

By accessing or using the NiHao Cloud Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries and territories, which may have different privacy laws from your country of residence.

Sharing and Disclosure of Information.

We will not share personal information about you or any Content with any third parties except as described in this Privacy Notice or in connection with the NiHao Cloud Services. For example, we may share personal information about you including as follows:

  • Vendors, Consultants and Other Service Providers: We may share your information with third-party vendors, consultants and other service providers who are working on our behalf and require access to your information to carry out that work, such as to process billing, provide customer support, etc. These service providers are authorized to use your personal information only as necessary to provide services to NiHao Cloud and/or NiHao Cloud Services.
  • Corporate Account: If you are an individual NiHao Cloud registered user and the domain of the primary email address associated with your NiHao Cloud account is owned by your employer and was assigned to you as an employee of that organization, and such organization wishes to establish a NiHao Cloud corporate account, then certain information concerning past use of your individual account may become accessible to that organization’s administrator including your email address.
  • For Collaboration: We may share your information, including when you choose to use collaboration features in the NiHao Cloud Services that by their nature support sharing with third parties who you choose. Your name, email address, information from your profile and online account (including your photo), and any Content you choose to share will be shared with such third parties, and such third parties may communicate with you (such as by posting comments or emailing you) in connection with your use of the collaboration features of the NiHao Cloud Services. For example, third parties who you invite to collaborate with you as “Editors” using the collaboration features of the NiHao Cloud Services may also modify Content that you have shared, upload documents and photos to Content you have shared, share such Content outside of the NiHao Cloud Services, and provide other third parties with rights to view the Content you have shared.
  • Third Party Applications: NiHao Cloud provides you with opportunities to connect with third-party applications or services, such as through our NiHao Cloud One Cloud or NiHao Cloud application partner ecosystem. If you choose to use any such third-party applications or services, we may share information about you including your username and any Content you choose to use in connection with those applications and services, and such third parties may contact you directly as necessary. This Privacy Notice does not apply to your use of such third-party applications and services, and we are not responsible for how those third parties collect, use and disclose your information and Content. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services to learn more about their information and privacy practices.
  • Compliance with Laws: We may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and Terms of Service, (c) to protect the security or integrity of the NiHao Cloud Services, (d) to protect NiHao Cloud, our customers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person or (f) to any other third party with your prior consent.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Aggregated or Anonymized Data: We may also share aggregated or anonymized information with third parties that does not directly identify you.

Collaboration and Sharing Features

The NiHao Cloud Services offers collaboration features or other integrated tools, which allow you to share your Content through the NiHao Cloud Services. As a function of the collaborative nature of the NiHao Cloud Services and based on the permissions and settings you choose, the use of such features enables the sharing of Content with people you want to collaborate with or with the public. You can choose to change your settings at any time for a file or folder through your account. For more information about such collaboration and sharing features, we encourage you to review the information provided on https://nihaocloud.zendesk.com/hc/en-us

Binding Corporate Rules

NiHao Cloud GmbH and the NiHao Cloud group of companies use NiHao Cloud’s Processor and Controller Global Binding Corporate Rules (“BCRs”) as the basis for NiHao Cloud’s approach to global data privacy protection. NiHao Cloud’s Processor BCRs and Controller BCRs were authorized by the European data protection authorities, as will be listed at the European Commission website: http://ec.europa.eu/justice/data-protection/international-transfers/binding-corporate-rules/bcr_cooperation/index_en.htm.

NiHao Cloud’s Processor BCRs enable NiHao Cloud to transfer personal data that NiHao Cloud processes on behalf of Customers from European Economic Area (“EEA”) countries to non-EEA countries.  

APEC Participation

NiHao Cloud, Inc.’s privacy practices, described in this Privacy Notice, comply with the APEC Cross Border Privacy Rules System.  The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies.  More information about the APEC framework can be found at: http://www.apec.org/Groups/Committee-on-Trade-and-Investment/~/media/Files/Groups/ECSG/CBPR/CBPR-PoliciesRulesGuidelines.ashx.

Security

While no service is completely secure, NiHao Cloud takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. For example, we encrypt your Content when it is stored in our data centers. In addition, sensitive information such as credit card number and password that we request from you on the NiHao Cloud Services is protected with encryption, such as Secured Socket Layer (SSL) protocol, during transmission over the Internet.

The servers on which personal information is stored are kept in a controlled environment with limited access. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable. In addition, we cannot guarantee that any passively-collected personal information you choose to include in documents you store on our systems are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.

You may access your account information and our service only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. In addition, always logout and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.

If you have any questions about the security of your personal information, you can contact us at privacy@nihaocloud.com

Your Choices

Account Information & Retention. You may update, correct or delete information about you at any time by logging into your online account and modifying your information or by emailing us at privacy@nihaocloud.com

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice. If you wish to deactivate your account, please email us at privacy@nihaocloud.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. We will respond to your access request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements.

We will retain personal data we process on behalf of our customers as directed by paying customers. NiHao Cloud will retain this personal information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Upon request, NiHao Cloud will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information that we are aware of. To request this information, contact us at privacy@nihaocloud.com.

Promotional and Newsletter Communications. You may opt out of receiving promotional and newsletter emails from NiHao Cloud by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing privacy@NiHao Cloud.com with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of the NiHao Cloud Services or those about your online account or our ongoing business relations.

Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie. Please note that, if you choose to remove or reject browser cookies, this could affect the availability or functionality of the NiHao Cloud Services.

Single Sign-On

You can log in to our website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.

Social Media Features and Widgets

The NiHao Cloud Services may include social media features. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on a NiHao Cloud Service. Your interactions with these features are governed by the privacy notice of the company providing it.

Community Forums and Blogs

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

To request removal of your personal information from our blog or testimonials, contact us at the email address listed above. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Testimonials

We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name.

Links to Third Party Websites

We may place links on the NiHao Cloud Services. When you click on a link to a third party website from our website, your activity and use on the linked website is governed by that website’s policies, not by those of NiHao Cloud. We encourage you to visit their websites and review their privacy and user policies.

Our Policy Toward Children

The NiHao Cloud Services is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us at privacy@nihaocloud.com. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

NiHao Cloud Assessment of GDPR:

  • What personal data do NiHao Cloud collect/store? – NiHao Cloud collects users name, email address upon sign up, organization name and can see other users email addresses added by the admin. All collected data can also be seen by organization Admin.

  • Has NiHao Cloud obtained it fairly? Does NiHao have the necessary consents required and were the data subjects informed of the specific purpose for which we’ll use their data? Is Nihao Cloud clear and unambiguous about that purpose and were they informed of their right to withdraw consent at any time?– NiHao Cloud obtains names and email addresses upon signup on https://signup.nihaocloud.com or subscription to our newsletters. NiHao Cloud does not buy any email lists and all addresses are collected fairly.

  • Is NiHao Cloud ensuring it is not holding it for any longer than is necessary and keeping it up-to-date? – When users delete their accounts from NiHao Cloud and unsubscribe from our marketing mailing lists, NiHao does not keep any email addresses for any further use.

  • Is NiHao keeping it safe and secure using a level of security appropriate to the risk? For example, will encryption or pseudonymisation be required to protect the personal data we hold? Are we limiting access to ensure it is only being used for its intended purpose? – Access to user emails used in nihao cloud system are limited to NiHao Cloud Admins only.

  • Are we collecting or processing any special categories of personal data, such as ‘Sensitive Personal Data’, children’s data, biometric or genetic data etc. and if so, are we meeting the standards to collect, process and store it? – We do not.

  • Are we transferring the personal data outside the EU and if so, do we have adequate protections in place? – NiHao Database is protected by Amazon AWS services.

The GDPR Project Plan

  • Have we put a project plan together to ensure compliance by the May 2018 deadline? – Yes we have do have.

  • Have we secured buy-in at executive level to ensure we have the required resources and budget on hand to move the project forward? – Yes we have do have.

The Procedures and Controls

  • Are our Security team informed to ensure they’re aware of their obligations under the GDPR and do they have sufficient resources to implement any required changes or new processes? – Yes.

  • Do we have procedures in place to handle requests from data subjects to modify, delete or access their personal data? Do these procedures comply the new rules under the GDPR? – Yes.  

  • Do we have security notification procedures in place to ensure we meet our enhanced reporting obligations under the GDPR in case of a data breach in a timely manner? – NiHao Cloud Infrastructure is using Amazon GuardDuty – a security service from Amazon AWS featuring intelligent threat detection and continuous monitoring.

The Documentation

  • Do we have a Privacy Policy in place and if so, do we need to update it to comply with the GDPR? – yes we do have a Privacy Policy in Place and have updated it to comply with the GDPR.

  • Do we have a defined policy on retention periods for all items of personal data, from customer, prospect and vendor data to employee data? Is it compliant with the GDPR?- When users delete their accounts from NiHao Cloud and unsubscribe from our marketing mailing lists, NiHao does not keep any email addresses for any further use.

  • In cases where our third party vendors are processing personal data on our behalf, have we ensured our contracts with them have been updated to include those same processor requirements under the GDPR?- Yes, NiHao Cloud ensures that all third parties also complies with GDPR.