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How NiHao Cloud Complies with GDPR

How NiHao Cloud Complies with GDPR 

Update: The latest updated version of this article is here on our new website.

Disclaimer: This post does not serve as legal advice and should be considered only as guidelines in your GDPR or China cyber-security planning. You should work with your legal counsel to make the right decisions based on your business needs and circumstances.

What is GDPR?

General Data Privacy Regulation, or GDPR, takes effect on May 25, 2018. The legislation will have a big impact on the way marketers approach their work and the way organizations obtain, store, manage or process the personal data of EU citizens. Even though NiHao Cloud stores its user data outside of the EU, the new law still applies to us, and thus our services comply with GDPR regulations.

How we keep your data safe

Data security has always been the top priority for NiHao Cloud. When designing, deploying and maintaining our network, services and applications, we strive to offer solutions that meet the industry’s strictest privacy regulations. Here is how NiHao Cloud is compliant with GDPR:

1. Infrastructure:

We choose the biggest and most secure hosting partner AWS (Amazon Web Services) to setup NiHao Cloud platform. We ensure a maximum security of you personal data by utilizing AWS tools and services in areas that are applicable for NiHao Cloud. Your data is secured by AWS and their GDPR ready compliance certificates:Learn more on how Amazon AWS helps us conform GDPR:

2. NiHao Cloud Service:

NiHao Cloud only collects essential data to provide professional services for our users/customer. This includes users ID/name, email address, device type & IP. This data can be seen by every organization administrator, as required by GDPR.

When users delete their accounts from NiHao Cloud and unsubscribe from marketing mailing lists, NiHao Cloud does not keep email addresses for any further use.

3. List of Vendors

NiHao Cloud has carefully chosen 3rd party marketing and support vendors that comply with GDPR.

  • NiHao Cloud Website: NiHao Cloud website is built on Thrive Themes, a 3rd party web page building tool that is compliant with GDPR. Learn more on their website
  • NiHao Cloud Support & Chat: NiHao Cloud uses support & chat system provided by Zendesk. Learn more about how they abide by GDPR on their website :
  • NiHao Cloud Mailing Notifications: NiHao Cloud uses Drip to send important notifications regarding service and educational or promotional emails. Learn more on how Drip conforms GDPR via their website.

Recommended Resources

Below are a few links for you to assess your own company policies regarding general data collection:

Read the official guidelines here.

This Hubspot post is a good “in normal English” summary of what GDPR means for online marketing.

This post goes deeper into what compliance means under different scenarios, specifically for marketing automation.

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Why businesses choose NiHao Cloud to transfer files to China

Why Businesses Choose NiHao Cloud to Transfer Files from/to Mainland China

The existence of China’s Great Firewall and VPNs has become a globally well-known fact.

For a few international conglomerates with deep pockets, they can afford to drag MPLS lines all the way to China. However for the rest majority, this might not be optional.

International small & medium businesses that have Chinese partners or clients, which is inevitable these days, need a simple and easy solution to share files and collaborate.

In this article we want to demonstrate why businesses choose NiHao Cloud to solve their problems.

1. NiHao Cloud Works in Mainland China Without VPN

Thanks to NiHao Cloud’s engineering sorcery and its expertise in China IT, the services are accessible in mainland China without needing VPN service.

With loads of uncertainties of which VPN services are authorized to run or how long they will last, NiHao Cloud simply takes the high road of not involving itself in the VPN “drama” and not stepping on the government’s toes.

Our server is located close enough to China, but at the same time remote enough to grant global accesses. We focus on nurturing these routes and connections, which stand out from cloud providers in the market.


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2. Speedy File Access Worldwide

NiHao servers are located in Asia Pacific, meaning users within Asia and Australia have the fastest connection. However thanks to our infrastructure partner – AWS (Amazon Web Services), your files can travel fast enough to America and Europe. We are also planning to replicate content across the globe, so you may get instant access to the files from the nearest data center in the near future

3. Organized & Easy Way To Share Files

Sharing a download link to the file might be the easiest way for communication these days. Adding a password or expiration date to the link invites extra protection to sensitive information.

On top of link generating services, NiHao Cloud has three major functions to guarantee a smoother and more efficient file-sharing experience.

Shared Libraries

Imagine if you have a client in Mainland China and you have to constantly send them the latest  updates of work. You can simply create a shared library on NiHao Cloud with the clients, where the latest updates can be seen from both sides simultaneously. You can also categorize the files using sub-folders to create a neat virtual work space.


In addition to categorizing files using folders in “Library”, NiHao Cloud’s “Group” function also offers you the chance to categorize user groups.


You can create groups by office departments or a specific team and project, and invite members accordingly.

Libraries created within the group are accessible to all group members whenever needed.

The “Group” function greatly expedites office work flow, as it eliminates back and forth file sending, reduces traffic load in office and keeps all files synced orderly with all team members.

Sync with Other Clouds 


For those in the West who have grown accustomed to Dropbox or Google Drive, and for those in China who’s been using Baidu Cloud all along, NiHao Cloud offers its specialized cross-border file sharing solution, as a result of years’ study on how to improve communication from and to Mainland China.

Through only a couple clicks, NiHao Cloud instantly and automatically syncs with existing files stored on other cloud platforms, only this time you’re able to share them through the Wall smoothly.

4. File Locking

To avoid confusion cost in file updates, member of a certain library or group is able to lock the file while he/she is working on it. Unlocking it when he/she finishes allows other members to modify the file.

5. End to End Library Encryption

NiHao Cloud allows you to encrypt libraries of sensitive files. Other members will need to possess password to the library in order to access or modify the files.

6. Admin Panel & Data Security

Each group on NiHao Cloud platform has at least one admin to supervise all the libraries. And to combat any possible data loss, NiHao Cloud grants the admin a few rights:

  • Admin has right to recover deleted files.

Admin is able to see snapshots of all the files that have been modified or deleted. With a click of the button, admin can recover deleted files in no time.

  • Admin has right to set user status

Admin is able to limit a certain user’s access to “Read Only”, or even deactivate and delete a certain user.

7. Multiple Admins


NiHao Cloud allows you to allocate work and responsibilities by delivering administrator rights to other group member. There is no limit to the number of admins within a group.

8. Interface in 26 Languages

Language is step one in cross-border communication. Thus NiHao Cloud created its interface in 26 languages, including English and Mandarin, to make sure the user knows exactly which button to click on the platform.

9. Bilingual Help Center

To assist users best apply all the powerful tools of NiHao Cloud, we provide written, video and online instructions in both English and Mandarin.

  • CHinese


NiHao Cloud is a simple yet powerful tool to share files all around the world. We are the expert when it comes to global collaboration involving colleagues or clients in Mainland China. NiHao offers enterprise file sharing solutions varying from small teams to big organizations.

Let us know what you think about this article in the comments below.

Still not convinced?

See what our customers have to say:

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How to share libraries, create groups & more on NiHao Pro

All you need to know quick guide to professional version of NiHao  

In this video you can quickly learn how to share libraries to other users,  create relevant groups and how manage user access rights. 

If you have any questions you can check out more on “All Admin needs to know” on our knowledge base. 

You can let us know what you think about this video or NiHao Cloud in the comments below. 

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We just launched Free version of Nihao

We just launched “Nihao”- Dropbox, Box & Wetransfer Alternative for China

Having troubles sending personal videos back home? 

Getting frustrated sharing large-size files with the team overseas? 

Feeling desperate with VPNs failing one after another?

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Who are we? 

German-made IBB China has been taking on IT challenges in China for more than 15 years. As VPN blockage in the country becomes increasingly problematic for international businesses, IBB is proud to launch its subsidiary company Nihao Cloud, with the brand-new VPN-free file-sharing services.